Whisper CRM: 

  1. What is Whisper? 

Whisper is a Windows based light CRM application, designed to suit the requirements of very small businesses that are solely communicating with customers via a WhatsApp account.  as a brief, Whisper provides the following: 

  •  Migrates your current business interactions immediately from the WhatsApp App/web session to the Whisper tool  
  • Contacts management 
  • Keep the lookout for new contacts in WhatsApp Chat 
  • Automate sending WhatsApp messages, whether single messages or multiple messages organized in a campaign format 
  • Enrich the communication with customers using V-business cards and electronic catalogs, and provide insights on customer interactions. 
  1. What is a CRM? 

CRM (Customer Relationship Management) are widely used category of tools by sales teams. CRM tools help manage customer data, support sales management, deliver relevant customer insights and integrate with other communication tools.  

  1. Who should use Whisper? 

All kind of small businesses who are communication with customers using WhatsApp Account. 

  1. Why Whisper CRM only supports WhatsApp Account integration? 
  • WhatsApp domination as the dominant messaging tool is undisputed worldwide. Therefore, Whisper only focuses on using WhatsApp accounts for customer communications. 
  1. Does Whisper work with WhatsApp Normal Account or only With WhatsApp Business Account? 

Whisper works equally with normal and Business WhatsApp Accounts. 

  1. Why Whisper is a Windows tool and not an online tool? 

This is necessary in order to interact with the WhatsApp Web session in the browser. 

  1. Does Whisper work with all browsers? 

Whisper is designed to work only with Chrome browser. 

  1. How can Whisper help make more sales? 

Whisper brings CRM capabilities to small businesses using WhatsApp Accounts. Therefore, improving the sales interaction with customers, organizing records, automating messaging tasks, enriching the communications and providing more customer insights. 

  1. How Whisper is different from other CRM tools? 

Whisper is a very light CRM tools, Windows based only, and it only use a WhatsApp account for customer communications. 

Whisper is unique in terms of the level of interaction capabilities with WhatsApp, especially for importing all current contacts from WhatsApp. 

  1. What are system requirements for Whisper CRM? 

PC with Windows 10 OS and the latest version of Chrome browser. 

  1. How Whisper saves time? 

Whisper automates grabbing of WhatsApp contacts, automates sending of WhatsApp messages, as well as keeping constant look for new customers reaching via WhatsApp chat. 

  1. Does the 7-day trial carry any obligation? 

No 

  1. How data privacy is enforced? 

All the data is stored locally only. The V-business cards and the E-catalogs are online services by nature. 

  1. How to get the best WhatsApp Account experience? 
  • Keep your Chrome Browser always updated to the latest version. 
  • Using a desktop PC is preferred. 
  • Do not interfere with the WhatsApp web session 
  1. Does Whisper support multi-user? 

No, it is designed for a single user and is to be used with a single WhatsApp account. 

  1. What is the difference between an instant message and a campaign? 

A campaign allows automating sending a series of messages with full control on scheduling. While an instant message is for sending an immediate single message. 

  1. What is the difference between contacts imported from my WhatsApp account and from external file? 

Contacts that are only imported from an external file are subjected to WhatsApp anti-spamming rules. Exceeding 256 messages to non-Wha